"I would like you to know how impressed I have been with my experience of the Wolsey Van Centre in Ipswich. 3 weeks ago my Transporter displayed a red warning light suggesting an oil pressure problem. The AA took my vehicle to Ipswich ( a garage I had not used before) and the technical staff started working on the problem.
Although it took 3 weeks to fix (and eventually required a new engine) the team constantly kept me informed of developments (contacting me exactly when they said they would) and I felt reassured that they were doing all they could to fix things as quickly as possible.
I was particularly impressed with Victoria Loveday's professionalism and supportive communication - including a follow up email highlighting all the work that had been done.
I know it is very unusual for a VW Transporter to have this kind of problem but the warranty system was first class and I am confident that I will have no further problems.
I look forward to having my van serviced at Ipswich in the future."
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We’ve had the Caddy for about a month now so I thought I’d let you know that we are very pleased with it. Paul likes it as well which is great and he seems to enjoy sitting in the back.I appreciate all your help and good honest advice so thanks again. I’ve mailed Tom with the same message. I've recommended you to another person who started looking around for something."
"We have recently purchased the above mentioned vehicles from your dealership via Matthew Clifford. We purchased vehicles on a regular basis and wanted to say how pleasantly surprised it was to meet a Salesman who was so knowledgeable about the product. Matthew has been very easy to deal with, helpful and personable; always contacting us when he said he would. He is an asset to your company and we would have no hesitation in recommending him or Wolsey Van Centre in the future"
"Dear Matt, thanks for a Super Service when selling me my Caddy, in Germany we have a saying, "Ende Gut, Alles Gut" meaning if the result is good, the process was good.
Sig & Family"
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